When it comes to building your dream home or renovating a property, choosing the right builder can make or break your project. At SMG Construction, we understand how crucial this decision is. With so many builders in the market, how do you ensure you’re making the best choice?
In this article, we’ll walk you through the key questions to ask when selecting a builder, what to look for in their answers, and how to avoid common pitfalls. Whether you’re planning a new home build, an extension, or a commercial project, these insights will guide you to a builder you can trust.
Why Choosing the Right Builder Matters
Your builder is more than just a contractor — they are your project partner. From initial plans to final handover, the builder’s role is central to:
- Ensuring structural integrity
- Sticking to timelines and budget
- Meeting quality expectations
- Managing permits and compliance
- Minimising stress throughout the process
Making the wrong choice can lead to delays, cost blowouts, disputes, and disappointing results. On the flip side, choosing the right builder gives you confidence, peace of mind, and a beautiful final product.
1. Are You Licensed and Insured?
Why it matters: Always ensure your builder holds the appropriate builder’s licence for your state or territory and has up-to-date public liability and home warranty insurance.
Tip: Ask to see copies of their documentation. A reputable builder will provide this without hesitation.
2. Can You Share References or Examples of Past Work?
Why it matters: Seeing a builder’s previous work helps you assess their style, quality, and reliability. Ask for client testimonials or visit recently completed sites.
Look for:
- Craftsmanship
- Attention to detail
- Client satisfaction
- Projects similar to yours
At SMG Construction, we proudly showcase our projects so clients know exactly what we deliver.
3. What’s Your Experience With Projects Like Mine?
Every project is different — building a duplex is not the same as a custom home or a commercial fit-out. The builder should be experienced in your project type.
Ask:
- Have you worked on similar-sized jobs?
- Do you understand the regulations in my area?
- Can you manage my timeline and budget?
Experience = efficiency + problem-solving skills.
4. Who Will Manage My Project Day-to-Day?
Why it matters: Communication is key. You want to know who your main point of contact will be, and how updates, questions, and issues will be handled.
Ask about:
- Site supervision
- Communication methods (email, phone, portal)
- Frequency of updates
- Project tracking tools
At SMG Construction, each client has a dedicated project manager to ensure clear communication and seamless coordination.
5. What Is Included in Your Quote?
Why it matters: Builders can present quotes differently, making comparison tricky. Some may offer a lower price but leave out key items.
Always clarify:
- Is it a fixed-price or cost-plus contract?
- What allowances are included?
- Are site costs and materials clearly listed?
- Are there likely to be any variations?
Getting a transparent, itemised quote avoids nasty surprises later.
6. What’s Your Estimated Timeline?
While delays can happen, a reliable builder should give you a realistic timeline and keep you informed of changes.
Ask:
- How long will design and approvals take?
- When can work begin?
- What are the critical milestones?
- How do you handle delays?
At SMG Construction, we create detailed project schedules and keep clients updated at every stage.
7. How Do You Handle Variations or Changes?
Sometimes clients want to make changes during the build. How your builder manages this process is critical to both budget and timeline.
Clarify:
- What is the process for requesting changes?
- Will I receive written variation quotes?
- How will it affect the timeline?
We believe in flexible but structured processes to keep changes smooth and stress-free.
8. Do You Offer Any Guarantees or Warranties?
Why it matters: Quality builders back their work. Ask what guarantees apply to workmanship and materials.
Look for:
- Statutory warranties (usually 6–7 years structural)
- Manufacturer warranties on fittings
- Maintenance period inclusions
At SMG Construction, we stand behind our work long after handover.
9. Can You Help With Council Approvals and Permits?
The building process involves more than just construction. Your builder should help you navigate council approvals, certifications, and compliance.
Ask:
- Do you handle permits and planning approvals?
- Are you familiar with local zoning laws?
- Will you coordinate with surveyors, engineers, and certifiers?
SMG Construction offers full-service project management, so you don’t get stuck in red tape.
10. Why Should I Choose You Over Other Builders?
This final question lets the builder explain their unique strengths, values, and service approach.
What sets SMG Construction apart?
- We prioritise communication
- We deliver high-quality finishes
- We’re experienced in complex builds
- We offer full project transparency
- We treat every project like it’s our own home
Red Flags to Watch Out For
- Vague or incomplete quotes
- Poor or no references
- No licence or insurance
- Reluctance to put things in writing
- Unrealistically low pricing
- High-pressure sales tactics
Your builder should inspire confidence, not concern.
Frequently Asked Questions When Choosing a Builder
- How Do I Choose the Right Builder in Perth?
Start by checking licensing, insurance, and experience with similar projects. Look for transparency, strong communication, and proven local references. - What’s Included in the Build, and What’s Not?
Request a fully itemised quote. Clarify inclusions like site costs, materials, and allowances. Ask what may incur additional charges. - What’s Your Experience and Reputation? How Many Homes Have You Built?
Choose a builder with a strong track record. Ask how many homes they’ve completed and check client references. - How Long Will It Take to Build My Home?
Timelines vary. Ask for a clear schedule and understand factors that could affect completion. - Are You a Licenced Builder in WA?
Yes, your builder must be registered with the WA Building Services Board. Ask for proof. - Do You Have Homeowners Warranty Insurance?
Mandatory in WA for projects over $20,000. Protects you if the builder can’t complete the work. Request documentation. - What After-Care Service Can I Expect?
Ask about defect liability periods, post-handover support, and maintenance options. - How Will Communication Be Handled Throughout the Project?
There should be a dedicated contact and regular updates via phone, email, or portal. - What Are the Warranty Periods for the Home and Its Components?
Expect 6–7 years structural warranty, plus manufacturer warranties. Confirm what’s included. - How Long Will It Take Before I Can Get a Quote?
Once your brief is clear, quotes may take 1–3 weeks depending on the project’s complexity. - What Is Your Contracted Build Time? What Happens if the Build Takes Longer?
Ensure the contract specifies timelines and outlines how delays are handled.
Final Thoughts
Choosing the right builder is one of the most important decisions you’ll make when embarking on a construction project. It affects everything from budget and timeline to your overall experience and satisfaction.
By asking the right questions and doing your research, you’ll be in a strong position to make the best choice for your project.
At SMG Construction, we’re passionate about helping clients build with confidence. Whether you’re planning a custom home, renovation, or commercial development, we’re here to guide you every step of the way.
Ready to Build With Confidence?
Contact SMG Construction today to discuss your project. We’d love to show you what sets us apart.
